Indexing Agent
Splits, classifies and names every document that reaches the file — upload, email, fax or scanned package — and files each into the right LOS folder.
A combined PDF is split into its documents, each one categorised, named and filed into the right LOS folder — and the pages it cannot classify goes to your processor.
What it displaces
The stacking queue, the misfiled paystub and the combined PDF someone splits by hand.
A loan file where every page is already in its folder, named and dated, the moment a processor opens it.
What it does
- 01
Takes in documents from every channel — the POS upload, the borrower’s email, the fax, the title company’s closing package
- 02
Splits a combined PDF into its documents and classifies each page, including the ones scanned sideways or photographed on a kitchen table
- 03
Names each document to your convention, dates it, and files it into the right eFolder bucket in the LOS
- 04
Keeps the latest version current — the newer paystub supersedes the older one rather than sitting beside it
- 05
Stacks the file in the order underwriting, closing and the investor’s delivery each expect
What it leaves behind
- Paystubs, two periodsIncomeupload pp.1–2
- Bank statement, two monthsAssetsupload pp.3–6
- Handwritten letter — explanation or gift?reviewupload p.7
- Homeowners declarations pageInsuranceupload p.8
One combined PDF, split and named to your convention · the page it could not place held for a person
Human-in-the-loop
No guesswork. Exceptions routed to humans
A page it cannot classify above its confidence floor is never guessed into a folder. It goes to your processor as a named exception, with the page, the likeliest document types and why it could not choose.
How a decision is made and provedWhat it runs on
1 of 3- Document Intelligence
Intake, income, condition clearing, Closing Disclosure and QC on every loan
- Intake
- Income Desk
- Clear-to-Close
- Closing Desk
- QC Desk
The rest of the origination side
All 9 origination desks- 01Loan Officer AssistantAnswers every lead in seconds and books the LO.
- 02POSThe borrower’s front door, inside the system.
- 04Document ConciergeGets the full document set before underwriting asks.
- 05Income DeskRep-and-warrant-eligible income, cited to the page.
- 06Conditions ManagerCreates conditions against the guide, then clears them.
- 07TRID & Cure ManagementWatches every clock, catches every cure.
- 08Pre-Close QC AgentEvery file before it funds, not a ten percent sample.
- 09Compliance AgentEvery loan-officer call scored, none sampled.
You Ain't Seen Nothin' Yet
Book a Demo
Pack up some of your complex historical files — any loan type, any investor. We run them through intake, income and condition clearing, and in 30 minutes you see every condition we created and cleared efficiently for your own team, and why.
- Any loan type, any agency guideline or custom investor overlays.
- Every finding cited to the guideline or document it came from
Case study highlight
Loan review fell from 4 hours 50 minutes to 47 minutes per file, and 78% of items now clear at high confidence — so QC touches only the exceptions.
Pre-Close QC Agent · Better Mortgage— read the case study