CERTIFICATIONS
Audited, certified, and continuously verified
SOC 2 Type II
PCI DSS Level 1
GDPR Ready
100% Auditability
HOW WE PROTECT YOUR DATA
Four pillars, applied to every workload
Data Handling
- Deployed in private VPCs — no shared infrastructure
- Encryption at rest (AES-256) and in transit (TLS 1.2+)
- Customer data never used to train foundation models
- Data residency options for US and EU
Auditability
- Every agent decision logged with full reasoning trace
- Source-document citations on extracted loan data
- Immutable interaction records retained per your policy
- Export-ready logs for regulator and internal audit reviews
Penetration Testing
- Independent third-party penetration tests, annually
- Continuous vulnerability scanning across all services
- Continuous monitoring with tools like Guard Duty, SIEM tools, etc.
- Critical patches applied within defined SLAs
Access Controls
- Role-based access control (RBAC) with least-privilege defaults
- SSO via SAML and OIDC — Okta, Azure AD, Google Workspace
- MFA enforced for all administrative actions
- Customer-scoped data isolation enforced at the platform layer
REGULATION EXPERTISE
Trained on the mortgage & consumer protection regulations
Regulations, guidelines, guardrails, proprietary triple layer checks
FDCPA
Fair Debt Collection Practices Act
TCPA
Telephone Consumer Protection Act
TILA
Truth in Lending Act
UDAAP
Unfair, Deceptive, or Abusive Acts and Practices
RESPA
Real Estate Settlement Procedures Act
Fair Housing Act
Fair lending compliance
HMDA
Home Mortgage Disclosure Act
Fannie / Freddie / HUD
GSE and agency guidelines
BOOK A DEMO
See Sei in your workflows
Tell us about your operations. We'll show you how Sei handles borrower calls, processes loan documents, and monitors compliance for mortgage lenders and banks.
- Deploy in weeks, not months
- Trained on FDCPA, TCPA, TILA, UDAAP, and RESPA
- SOC 2 Type II and PCI DSS L1 certified
- Integrates with your LOS, CRM, and telephony