Document Intelligence
Underwriting & QC
Automate document intake, validation, underwriting, and QC workflows with AI that understands your loan files.
Complete operational coverage. Purpose-built for mortgage lenders, servicers, and banks — not adapted from generic AI.
AI agents trained on FDCPA, TCPA, and UDAAP handle outbound and inbound calls with built-in compliance guardrails. Collect payments, process due date changes, and warm-transfer to your team with full context.
Extract, validate, and clear conditions against Fannie Mae, Freddie Mac, and HUD guidelines. Handles non-standard layouts — pay stubs, tax returns, bank statements — with full audit trail and source citations.
No more spot-checks. Monitor every contact center interaction against SOPs and regulations. Flag compliance breaches, surface coaching opportunities, and track complaints & hardships.

Explore how each product delivers value across underwriting, compliant voice automation, and customer support QA. Pick a demo below to watch.
Underwriting & QC
Automate document intake, validation, underwriting, and QC workflows with AI that understands your loan files.
Compliant Conversations
See how Sei handles inbound and outbound calls with natural, human-like, compliant voice AI.
Call Monitoring & Insights
Monitor 100% of conversations, surface compliance risks, and deliver real-time insights.
Our agents are trained on FDCPA, TCPA, TILA, UDAAP, RESPA, Fair Housing Act, and HMDA. For document intelligence, we support Fannie Mae, Freddie Mac, and HUD guidelines. We can also ingest your internal policies and lender overlays.
We deploy within private VPCs with sandboxed environments per customer. We are PCI DSS L1 and SOC2 Type II certified with regular penetration testing. We never train on your data.
Sei is purpose-built for regulated finance. Every interaction is audited against regulations and your rulebooks. We have strict guardrails to prevent leakage of sensitive borrower information and unauthorised disclosures — compliance is built in, not bolted on.
Yes. We integrate with ICE, Genesys, RingCentral, Salesforce, and other loan management systems, CRMs, and CCaaS platforms. We support custom integrations during onboarding.
Most customers are live within weeks, not months. We handle onboarding, policy ingestion, and integration setup with a dedicated account manager and private Slack channel.
Sei is built for customisation. Bring your own policies, servicing guidelines, and SOPs. Our agents adapt to your specific workflows and compliance requirements.