CALL MONITORING & COMPLIANCE
100% audit coverage across every interaction
Score calls, emails, and chats against SOPs and regulations. No more 3% sampling — every interaction reviewed.
How it works
Ingest
Calls, emails, chats, and external review channels — CFPB, Trustpilot, BBB, app stores — into one unified record.
Score
Each interaction scored against compliance rules, company SOPs, and quality benchmarks across 30+ dimensions.
Surface
Violations, coaching opportunities, and complaint trends pushed to your team in real time with severity scoring.
Compliance, at the heart of everything
- 100% coverage instead of 3% spot-checks
- Auto-generated agent scorecards and coaching recommendations
- Complaint tracking across CFPB, Trustpilot, BBB, app stores
INTEGRATIONS
Connects to your LOS, CRM, telephony, and support stack
Sei deploys in weeks, not months. Out-of-the-box integrations with the tools your operations team already uses.
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- Deploy in weeks, not months
- Trained on FDCPA, TCPA, TILA, UDAAP, and RESPA
- SOC 2 Type II and PCI DSS L1 certified
- Integrates with your LOS, CRM, and telephony