VOICE AGENTS
Handle every borrower call with built-in compliance
Outbound and inbound voice agents for collections, customer support, and lead qualification. Trained on FDCPA, TCPA, UDAAP — not just scripted.
How it works
Integrate
Connect to your dialer, CRM, and servicing system in days. Genesys, RingCentral, Twilio, Salesforce, ICE supported out of the box.
Converse
Agents handle the conversation end-to-end with built-in compliance guardrails — verification, payments, due-date changes, hardships.
Act
Actions execute downstream: trigger payments, update balance, create ticket, warm transfer to human agent with full context and call summary.
Compliance, at the heart of everything
- Trained on FDCPA, TCPA, UDAAP and CFPB enforcement actions
- Handles verification, payments, due-date changes end-to-end
- Warm transfer to human agents with full conversation context
INTEGRATIONS
Connects to your LOS, CRM, telephony, and support stack
Sei deploys in weeks, not months. Out-of-the-box integrations with the tools your operations team already uses.
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- Deploy in weeks, not months
- Trained on FDCPA, TCPA, TILA, UDAAP, and RESPA
- SOC 2 Type II and PCI DSS L1 certified
- Integrates with your LOS, CRM, and telephony