Learn more about our story, mission, team, and values
A typical day for a compliance officer involves reviewing marketing copies of the company and their partners, doing due diligence for new partners, sampling a few customer communications to look for process adherence and regulatory issues, monitoring existing partners for risks, tracking and managing complaints and preparing audit reports on findings. All of these are on top of other critical things compliance teams have to monitor, like AML, sanctions screening, transaction monitoring, etc.
Customer success and business teams rely on manual QA of a sample of customer interactions to identify customer pain points, agent performance, and product insights that could be used to improve the business. There is a lot of information buried in unstructured data that can be harnessed to drive better customer outcomes and improve business KPIs.
Current solutions involve manual verification or rely on lexicon-based rulebooks, which are prone to having large false positives. With the advent of LLMs, a lot of the manual and time-consuming labor can be automated with high accuracy and at a fraction of cost. Sei's AI agents are trained on regulations and enforcement actions and can be customized to every company's policies. These personalized agents then work together to automate reviews of customer communications, marketing collateral and do customer due diligence.
Our mission is to empower compliance and risk teams to scale the product compliantly. We believe that compliance is no longer a cost of doing business, but a key growth driver. Our AI agents help speed-up partner onboarding, continuously monitor partners & affiliates, ensure all marketing stays compliant, surface customer complaints earlier, and understand the voice of the customer. All with high accuracy and minimal effort. Our mission is to give the time back to compliance teams, so they can focus on high impact work.
Pranay has experience across finance and high growth startups at the World Bank, PayPal, Deutsche Bank & Cloud Kitchens. Having experienced the challenges of balancing growth and compliance firsthand, Pranay is passionate about helping companies grow faster, while staying compliant.
Ramkumar has more than a decade of experience building scaleable systems and payment infrastructure, most notably in PayPal, Wise, and Amazon. He strongly believes that responsible AI can transform industries and business functions.
Anything we do puts our customers first, at any cost
We move fast, but in the right direction
Code, sales, customer support. We make sure everything is of the highest quality
We play infinite games, with people who love to play infinite games
Provide value first, before expecting anything in return
It always seems impossible until it's done
We are building an AI platform for agents to solve for compliance and customer success teams in enterprises. Everyone is a partner and not a human resource. If you want to work in an inclusive, empathetic, and ambitious company, check out our open roles.
