Tag: collections
6 articles tagged “collections”
CFPB 1041 Payday Rule Payment Provisions With AI in Small-Dollar Collections: The 2-Consecutive-Failed-Attempts Rule, the Payment-Notice Regime, and Where the Reauthorization Requirement Actually Lands
The CFPB's 2017 Payday Rule at 12 CFR Part 1041 had its underwriting provisions rescinded in 2020, but the payment provisions at Subpart C survived and became fully enforceable in 2022 after the Community Financial Services Association litigation. The two-consecutive-failed-payment-attempts rule, the reauthorization requirement, and the payment-notice regime are the specific compliance points every AI-driven small-dollar servicing operation has to run correctly. The rule mechanics and the operational architecture we run against them.
Sei AI vs Kastle: AI Voice Agents Across Mortgage Servicing and the Full Loan
A mortgage-specific comparison of Sei AI and Kastle — from payments, escrow, payoffs, and FDCPA-compliant collections to origination sales voice, underwriting, and post-close QC on one managed platform.
Voice AI for Loan Collections: A Hands-On Playbook for Regulated Lenders
A field guide covering architecture, modules, metrics, and rollout plans for deploying compliant voice AI in loan collections — built for banks, mortgage lenders, and credit unions.
A Practical Playbook to Deploy Voice AI for Debt Collection in Regulated Finance
How banks, non-bank lenders, mortgage servicers, and licensed collection agencies can deploy voice AI for collections — with FDCPA/Reg F compliance, QA coverage, and system integration.
Finance-Grade Voice AI: Deploying Across Servicing, Collections, and Compliance
A hands-on guide to deploying finance-grade voice AI across servicing, collections, and compliance — with QA coverage, integration timelines, and audit-ready architecture.
Voice AI Agents Are Revolutionizing Debt Collections
How compliant voice AI agents are helping collections teams scale operations, improve recovery rates, and maintain regulatory compliance across every interaction.
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