Collections
3 articles in this category
Collections
Regulation F for AI Voice Debt Collection: The 7-in-7 Ledger, the Limited-Content Message, and the Per-Debt Architecture
The CFPB's Regulation F call-frequency presumption, post-conversation wait, limited-content message, and channel opt-out rules are mechanical and per-debt. The agent design we run so an AI voice program does not inherit a 1006.14 harassment finding from a dialer it replaced.
Jun 12, 202615 min read
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Voice AI for Loan Collections: A Hands-On Playbook for Regulated Lenders
A field guide covering architecture, modules, metrics, and rollout plans for deploying compliant voice AI in loan collections — built for banks, mortgage lenders, and credit unions.
Sep 29, 20252 min read
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A Practical Playbook to Deploy Voice AI for Debt Collection in Regulated Finance
How banks, non-bank lenders, mortgage servicers, and licensed collection agencies can deploy voice AI for collections — with FDCPA/Reg F compliance, QA coverage, and system integration.
Sep 25, 20252 min read
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