For ServicersClaims Analyst
Claims Analyst
Reconciles the document package behind each claim into a view a specialist verifies — so FHA, VA, USDA and MI claims file complete, on time and without curtailment.
The whole package is ingested, the fields the claim form needs are extracted and reconciled against each other, and the dates most likely to draw a curtailment are flagged before filing.
The whole package is ingested, the fields the claim form needs are extracted and reconciled against each other, and the dates most likely to draw a curtailment are flagged before filing.
What it displaces
What it does
- 01
Ingests the whole document package behind a claim — servicing history, disbursements, legal invoices, property preservation, the lot
- 02
Extracts the fields the claim form needs and reconciles them against each other, flagging what does not agree
- 03
Presents the result as a structured view a specialist can verify at a glance, rather than a list of extracted fields to re-check
- 04
Flags the dates and amounts most likely to draw a curtailment before the claim is filed
What it leaves behind
- Conveyance dateagreesdeed p.1 ↔ P260
- Preservation costs claimed$4,218invoices p.3–9
- Allowable under the HUD schedule$3,960ML 2023-05
- Debenture interest, through dateagreesHUD-27011 pt. B
Human-in-the-loop
No guesswork. Exceptions routed to humans
A specialist files the claim, not the agent. Anything it cannot reconcile is surfaced as a named exception beside the page it came from.
What it runs on
1 of 3Intake, income, condition clearing, Closing Disclosure and QC on every loan
- Intake
- Income Desk
- Clear-to-Close
- Closing Desk
- QC Desk
The rest of the servicing side
All 8 servicing desks- 01Loan Boarding AgentCatches boarding defects before the first statement.
- 02Escrow ManagerAnalysis, shortages, and the explanation that is borrower-friendly.
- 03Collections AgentEarly-stage delinquency, compliant with Reg F and TCPA.
- 04Default Management DeskSixty days and beyond, with the timelines held.
- 05Loss Mitigation AgentUpstreamComplete packages, evaluated inside the Reg X clock.
- 07Payoffs ManagerDownstreamQuotes, good-through dates and the release clock.
- 08Compliance ManagerAcross all of themEvery servicing call and letter scored.
You Ain't Seen Nothin' Yet
- Any loan type, any agency guideline or custom investor overlays.
- Every finding cited to the guideline or document it came from