Increase in customer NPS
Processed tickets till now
Reduction in handle times
FEATURES
AI agents to interact with
customers and manage compliance
Reduce post-call time with auto summarisation and ticket tagging, allowing agents to be more productive
Sei AI agents automates repetitive workflows of QA & Risk analysts, gives you unprecedented control over your compliance programs
Use our coaching opportunities module to provide continuous feedback to agents - human and AI
Onboard in a week with your custom policies & SOPs and our AI agents will ensure strict adherence, improving compliance
Reduce post-call time with auto summarisation and ticket tagging, allowing agents to be more productive
Sei AI agents automates repetitive workflows of QA & Risk analysts, gives you unprecedented control over your compliance programs
Use our coaching opportunities module to provide continuous feedback to agents - human and AI
Onboard in a week with your custom policies & SOPs and our AI agents will ensure strict adherence, improving compliance
SEI EFFORTLESSLY INTEGRATES WITH YOUR EXISTING TOOLS
DEMO
Watch our QA AI Agent in Action
SECURITY
Built with a commitment to
security and privacy
FAQ
Just ask, you will get
We deploy our systems and models in the cloud within private VPCs. Each customer's data resides in sandboxed environments. We are SOC2 Type 2 compliant with regular penetration testing
Sei is designed with customisability as its core. Bring your own policies, guidelines and SOPs
Sei is built with a compliance-first approach. Our models are trained on consumer protection regulations. Every single interaction is audited against regulations and rulebooks. We have strict guardrails to ensure privacy and prevent leakage of sensitive information and unauthorised disclosures
Our AI agents regularly monitor for regulatory changes and incorporate the same. We can also monitor your policy changes dynamically and update the AI models
We integrate with your payment processors, loan management systems and CCaaS software. We also support custom integrations at the time of onboarding
We have a dedicated account managers for each customer. We will open up a private Slack channel along with email and call support with strict SLAs