AI built on regulations (Fair Housing Act, RESPA, TILA, UDAAP) & enforcement actions
Mitigate risk with 100% compliance monitoring
Customisable with internal policies
Key Features for Seamless Compliance and CX Management
Early Warning System
Discover and review all loan officer websites for compliance
Extensive coverage across the web, social media & ads
Uncover issues in text, images, files and other media formats
Customer Support (Origination & Servicing) Monitoring
Monitor compliance across chats, emails and calls, in real-time
Identify patterns around complaints, abusive language and 30+ dimensions
Monitor agents to ensure they never miss scripts that can result in regulatory violations or lawsuits
Compliant Voice and Chat AI agents
Sei's AI can interact with your customers within the established boundaries of your policies
Improve customer satisfaction by providing 24/7 support
Extract customer insights and loop the feedback back to your product
Automated QA Compliance
Highlight issues & violations across customer interactions in real-time
100% audit, no more sampling
Reduce headcount, hiring, and training costs by 90%
Reach out for a personalised demo
Sei AI saves up to 70% in costs by automating manual repetitive workflows for CX, compliance, and operations teams, so you can grow faster.
