# Handle every borrower call with built-in compliance

*Voice Agents*

> Outbound and inbound voice agents for collections, customer support, and lead qualification. Trained on FDCPA, TCPA, UDAAP — not just scripted.

## How it works

1. **Integrate** — Connect to your dialer, CRM, and servicing system in days. Genesys, RingCentral, Twilio, Salesforce, ICE supported out of the box.
2. **Converse** — Agents handle the conversation end-to-end with built-in compliance guardrails — verification, payments, due-date changes, hardships.
3. **Act** — Actions execute downstream: trigger payments, update balance, create ticket, warm transfer to human agent with full context and call summary.

## What sets it apart

- Trained on FDCPA, TCPA, UDAAP and CFPB enforcement actions
- Handles verification, payments, due-date changes end-to-end
- Warm transfer to human agents with full conversation context

**+12%** — lift in lead conversion

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_Source: [https://www.seiright.com/platform/voice-agents](https://www.seiright.com/platform/voice-agents) · Sei AI_